Get Support
Personalised Guest Assistance
Dedicated Support for Every Guest
At The Machan by Exotica by Parnakuti Agro Tourism, hospitality is not just a service—it’s a commitment. Our Support page is dedicated to guests who require personalised assistance, have special requests, or wish to share feedback before, during, or after their stay.
We ensure every concern is handled with care, professionalism, and prompt attention.
During Your Stay
Our support team is available to assist you with:
- Room comfort or maintenance concerns
- Housekeeping requests
- Dining-related feedback or assistance
- Guidance on resort activities and facilities
Special Arrangements & Requests
We gladly assist with:
- Family and group stay coordination
- Celebrations such as birthdays and anniversaries
- Custom meal requests (with prior notice)
- Early check-in or late check-out requests
Every request is handled thoughtfully to enhance your overall experience.
After Your Stay
Your experience matters even after you leave. We offer support for:
- Feedback and suggestions
- Billing or invoice-related queries
- Lost & found assistance
- Future booking guidance
Submit a Support Request
Support Form Fields (Recommended)
- Full Name
- Contact Number
- Email Address
- Booking Reference (if available)
- Nature of Request (Dropdown)
- Detailed Message
Response Time:
Our team aims to respond within 24 hours.
Your trust inspires us to continuously improve and serve you better.
